Payment not completed
Hmm.
That didn't go through.
Your payment was cancelled or failed - and no money was charged. Your order isn't paid yet, so just give it another go.
Next steps
What you can do
- 1
Try the payment again - often it's just a short hiccup with the provider or the network.
- 2
If it keeps failing, switch the payment provider on the pay page (card/Apple Pay/Google Pay/PayPal each run through different providers) or use SEPA bank transfer (no surcharge).
- 3
Still stuck? Reach out on Discord or WhatsApp - we'll sort it out together.
Need a hand?
We're quick to answer on Discord and WhatsApp - even on weekends. If a payment link would be easier, just say so.
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